Terms of Service
Last updated: March 2026
1. Agreement to Terms
By accessing our website and using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services
Hoops Rental provides trailer-mounted basketball hoop rentals for events and gatherings. Our services include the rental of equipment, delivery, setup, and pickup within our service area.
3. Booking Terms
All bookings are subject to availability. A booking is not confirmed until the required deposit has been received and processed. We reserve the right to decline any booking at our discretion.
- Bookings must be made at least 24 hours in advance
- All information provided during booking must be accurate and complete
- The person making the booking must be 18 years of age or older
- Booking confirmation will be sent via email to the address provided
4. Payment Terms
A deposit is required at the time of booking to secure your reservation. The deposit amount is specified during the booking process and is applied toward the total rental cost.
- Deposits are collected via secure online payment processing
- The remaining balance, if any, is due before or at the time of delivery
- All prices are in US Dollars and are subject to applicable taxes
- Additional fees may apply for extended delivery distances
5. Cancellation and Refund Policy
Cancellations made at least 48 hours before the scheduled rental start date are eligible for a full refund of the deposit. Cancellations made within 48 hours of the rental start date may not be eligible for a refund, at our discretion.
- Cancellation requests must be submitted in writing via email
- Refunds are processed to the original payment method within 5-10 business days
- No-shows forfeit the full deposit amount
- We reserve the right to cancel bookings due to severe weather or safety concerns, with a full refund provided
6. Damage and Liability
The renter is responsible for the rented equipment during the entire rental period, from delivery to pickup.
7. Weather Policy
Basketball hoops are for outdoor use and may be affected by weather conditions.
8. Delivery and Pickup
Delivery and pickup are available within our service area.
9. Contact
For questions about these Terms of Service, please contact us:
- Email: info@hoopsrental.com
- Phone: (555) 123-4567